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Greene: Well, I’m looking at your new book, and the title is Can I Wear My Nose Ring to the Interview? and you actually write that yes, you can wear the nose ring. So why…why do you say that?

Ellen Reeves: Actually, the…the question…the title is a real question. It comes from many of the young people that I’ve 1)counseled. And at least they’re asking the right question, which is, basically, “How do I present myself professionally as I job hunt?” But I do say yes because you have to be true to yourself. But just understand, there are people out there who won’t hire you.

Greene: Because of a nose ring?

Reeves: Because of a nose ring. It depends on…on absolutely the culture of the organization. And the thing is, there are companies where it’s just fine.

And look, if you…you’re a nose ring wearer whatever is your nose ring, whatever is your thing if that’s what you need to do, then you’ve got to find a nose-ring-friendly environment. And, of course, wearing a nose ring has nothing to do with your capacities on the job, but it’s about understanding the professional situation.

Greene: I’m so curious. You…you’ve gotten people asking you, “Can I wear my nose ring?” What…what are some of the other questions?

Reeves: Well, some of the other questions about, things like, “What do I do with myself in the waiting room?” This is one of my favorite questions. Again, that’s very 2)insightful, because here are things not to do. In this cell phone culture in which young people seem to think that the world is their 3)phone booth, a thing not to do is to be sitting there 4)recounting your 5)exploits of the night before in full…in full 6)earshot of the receptionist, who may go back and report to her boss on what she just heard. And then it’s over for you.

Greene: What are some of the other common mistakes that you see on, you know, first time 7)resumes or…or people going on interviews?

Reeves: Every single line on a resume is code for “I can do this. This is what I can do for you, and this is the best I can be.” So if I see a 8)typo, this is classic. What you’re saying to me is I don’t 9)proofread; you need to supervise my work; I am not 10)meticulous.

Again, every line is precious. So I tell people please don’t waste valuable resume real estate on things that are obvious, like objectives. What is your objective when you’re applying for a job? It’s to get that job. You can save three lines and, instead, use those lines to share 11)measurable 12)deliverables.

For example, if I say that I’m looking for help fundraising and you’ve sold 13)girl scout cookies, and you’re the best girl scout and raised 14)revenue, you know, by 10% in your neighborhood, that counts. That’s what I want to see.

Greene: And I guess we’re in the world of…of Facebook now. I mean, does…does that give potential employers an opportunity to sort of 15)poke around in your life more than you might want?

Reeves: It absolutely does, and they absolutely will. And I hear a lot of young people say, “That’s not fair.” Well, wake up. Facebook and these social networking sites have become professional spaces, whether we like it or not. So when you post Facebook pictures of yourself doing belly-shots in a bar, I can’t hire you.

And it’s not that I care what you’re doing on the weekend, unless it’s illegal, but the 16)gross lack of judgment that you’re showing by posting these things shows that I can’t trust you with clients. I can’t trust you with 17)confidential information. You’ve just shown that you have no 18)tact, no 19)diplomacy, and…

and not an understanding of what’s a professional situation.

Greene: And are companies actually doing that? I mean, do they have people going in looking at

Facebook pages and into your private life when you’re getting ready to come in?

Reeves: I have heard that there are employees whose 20)sole job is to scan these social networking sites.

格林:我正在看你的新书,书名是《我能戴着鼻环去面试吗?》――而你确实回答说“是的,你可以戴鼻环”。你为什么会这么说呢?

埃伦・里夫斯:实际上,这个问题……这个书名是一个真实的问题。许多我辅导的年轻人都提出了这个问题。至少他们提对问题了,就是说:“找工作的时候,我该如何专业地展示自己呢?”我认为“可以”,因为你必须对自己诚实。不过你也要明白,有些人确实不会聘用你。

格林:就因为一个鼻环?

里夫斯:就因为一个鼻环。这取决

于……这完全取决于该机构的企业文化。但也有些公司认为这没什么大不了的。

瞧,如果你平时戴鼻环――无论你的鼻环是什么样子,无论你戴的是什么――如果那对你来说是必需品,你就应该找一个容许戴鼻环的工作环境。当然,鼻环与你的工作能力毫不相干,问题在于理解职场环境(的要求)。

格林:我非常好奇。真有人问你:“我能戴鼻环吗?”还有哪些问题呢?

里夫斯:嗯,其他问题有:“我在等候室该做些什么呢?”这是我最喜欢的问题之一。这个问题也很有见地,因为有些事情是不可以做的。在当下这个手机文化泛滥的年代,年轻人似乎认为整个世界就是他们的电话亭,因此其中一件不应该做的事情就是坐在前台接待员能听见的地方大肆炫耀你前一晚的战绩,因为她有可能回头向老板汇报她所听到的一切。然后你就没戏了。

格林:在第一份履历……或者人们的面试表现方面,你还见过其他什么常见的错误呢?

里夫斯:在一份履历上,每一行字的背后都隐藏着这么一个意思:“我能胜任这份工作。这些是我能为你效劳的地方。这是我的最佳表现。”所以如果我看到一个打印错误(这是很典型的问题),你就等于告诉我:“我没有校对修改,你需要监督我的工作,我不够小心细致。”

简历的每一行都很宝贵。所以我告诉年轻人,不要把宝贵的简历版面浪费在显而易见的内容上,例如目标。申请一份工作的时候,你的目标是什么?当然就是得到这份工作。你可以节约三行字,将这些版面用来展示可以量化的个人能力。打个比方,如果我说我正在找人帮忙筹款,而你曾经在女童军时期卖饼干,你是最优秀的女童军,将住家附近的饼干销售收益提高了10%,这就是重要的材料,这就是我想看到的内容。

格林:我们现在都身处Facebook的世界。我的意思是,这是否也让你的潜在雇主比你想象中更容易窥探你的生活?

里夫斯:那当然,而且他们肯定会这样做。我听过许多年轻人说:“这不公平。”噢,醒醒吧。无论我们是否乐意,Facebook这类社交网站已经成了职场的一部分。所以如果你在Facebook上贴出自己在某个酒吧大秀肚皮的照片,我不会聘用你。

这并不是说我在意你在周末做了些什么――除非那是非法行为。你将这些东西贴出来,表示你严重缺乏判断力,我便无法安心将客户交付给你,也无法将机密消息放心地托付给你。你的行为说明你既不机智老练,又无交际手腕,而且不明白什么叫职场环境。

格林:真有公司会这样做吗?我的意思是,当你准备到某家公司入职时,他们真会找人浏览Facebook网页,调查你的私生活吗?

里夫斯:我听说有些人就是专职浏览这些社交网页。